FAQ

Q: Do you ship anywhere in Australia?
A: Yes we ship anywhere to Australia, shipping is 1-7 business days depending on location

Q: What days do you send packages?
A: We will ship your orders out the day after we have finished making them.

Q: What payment method do you accept?
A: Afterpay, Paypal and Card Payments.

Q: What is your turnaround on orders?
A:2-3 weeks, this depends on what your order is, and how many things are in your order, however we like to work fast to get your goods on the way to you.

Q: Do you attend markets?
A: We haven’t yet but we will be looking into that in 2020.

Q: We want your products in our store, do you stock in shops?
A: Yes we do, Simply send us an email at info@indyshalters.com for more information.

Q: I’ve ordered the wrong size, what can i do ?
A: Please get in contact with us as soon as possible. There will be no refunds after items have been made if wrong size is ordered so please be sure to get in contact ASAP. If you had ordered the correct size and item does not fit we will need to see photo proof. Refunds will then be given once we have received item

Q: Who do you ship with?
A: We use Fastway Couriers, if fastway cannot deliver your order we will use Australia Post.